"Virtualising Process Assessments to Facilitate Continual Service ..."

Anup Shrestha, Aileen Cater-Steel, Mark A. Toleman (2016)

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DOI: —

access: open

type: Informal or Other Publication

metadata version: 2018-08-13

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Anup Shrestha, Aileen Cater-Steel, Mark A. Toleman:
Virtualising Process Assessments to Facilitate Continual Service Improvement in IT Service Management. CoRR abs/1606.02483 (2016)

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