"Benefits of providing amenities to impatient waiting customers."

Jihong Ou, B. Madhu Rao (2003)

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DOI: 10.1016/S0305-0548(02)00142-9

access: closed

type: Journal Article

metadata version: 2020-02-18

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Jihong Ou, B. Madhu Rao:
Benefits of providing amenities to impatient waiting customers. Comput. Oper. Res. 30(14): 2211-2225 (2003)

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