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"Computer assisted customer churn management: State-of-the-art and future ..."
John Hadden et al. (2007)
- John Hadden, Ashutosh Tiwari, Rajkumar Roy
, Dymitr Ruta
:
Computer assisted customer churn management: State-of-the-art and future trends. Comput. Oper. Res. 34(10): 2902-2917 (2007)
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