Stop the war!

Остановите войну!

for scientists:

default search action

combined dblp search
author search
venue search
publication search

ask others

"Business process management heuristics in IT service management: a case ..."

Rúben Pereira et al. (2021)

> Home

Details and statistics

DOI: 10.1007/S10588-021-09331-2

access: closed

type: Journal Article

metadata version: 2021-10-14

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/cmot/PereiraVRB21
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/cmot/PereiraVRB21
Rúben Pereira, José Braga de Vasconcelos, Álvaro Rocha, Isaias Scalabrin Bianchi:
Business process management heuristics in IT service management: a case study for incident management. Comput. Math. Organ. Theory 27(3): 264-301 (2021)

a service of

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.