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"Measuring consumer-perceived humanness of online organizational agents."
Lincoln Lu et al. (2022)
- Lincoln Lu, Casey McDonald, Tom Kelleher, Susanna S. Lee, Yoo Jin Chung, Sophia Mueller, Marc Vielledent, Cen April Yue:
Measuring consumer-perceived humanness of online organizational agents. Comput. Hum. Behav. 128: 107092 (2022)
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