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"How does (im)balanced acceptance of robots between customers and frontline ..."
Hua Fan, Wei Gao, Bing Han (2022)
- Hua Fan
, Wei Gao, Bing Han
:
How does (im)balanced acceptance of robots between customers and frontline employees affect hotels' service quality? Comput. Hum. Behav. 133: 107287 (2022)

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