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"The role of perceived usability, reputation, satisfaction and consumer ..."
Luis Vicente Casaló, Carlos Flavián, Miguel Guinaliu (2008)
- Luis Vicente Casaló
, Carlos Flavián
, Miguel Guinaliu
:
The role of perceived usability, reputation, satisfaction and consumer familiarity on the website loyalty formation process. Comput. Hum. Behav. 24(2): 325-345 (2008)
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