"Managers' Responses to Online Reviews for Improving Firm Performance: A ..."

Tianjie Deng, Young Jin Lee, Karen Xie (2021)

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DOI: 10.17705/1CAIS.04937

access: closed

type: Journal Article

metadata version: 2022-06-10

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Tianjie Deng, Young Jin Lee, Karen Xie:
Managers' Responses to Online Reviews for Improving Firm Performance: A Text Analytics Approach. Commun. Assoc. Inf. Syst. 49: 40 (2021)

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