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"Reciprocity: the golden rule of IS-user service relationship quality and ..."

Christopher L. Carr (2006)

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DOI: 10.1145/1132469.1132471

access: closed

type: Journal Article

metadata version: 2018-11-06

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Christopher L. Carr:
Reciprocity: the golden rule of IS-user service relationship quality and cooperation. Commun. ACM 49(6): 77-83 (2006)

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