"Customer knowledge management and the strategies of social software."

Zuopeng Justin Zhang (2011)

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DOI: 10.1108/14637151111105599

access: closed

type: Journal Article

metadata version: 2020-06-18

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Zuopeng Justin Zhang:
Customer knowledge management and the strategies of social software. Bus. Process. Manag. J. 17(1): 82-106 (2011)

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