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"Business process redesign project success: the role of socio-technical theory."
Junlian Xiang, Norman P. Archer, Brian Detlor (2014)
- Junlian Xiang, Norman P. Archer, Brian Detlor:
Business process redesign project success: the role of socio-technical theory. Bus. Process. Manag. J. 20(5): 773-792 (2014)
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