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"The process and structure of user participation: a BPM system ..."
Benny M. E. De Waal, Ronald Batenburg (2014)
- Benny M. E. De Waal, Ronald Batenburg:
The process and structure of user participation: a BPM system implementation case study. Bus. Process. Manag. J. 20(1): 107-128 (2014)
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