"Business process management: a systemic approach?"

Mayara Segatto, Silvia Inês Dallavalle de Pádua, Dante Pinheiro Martinelli (2013)

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DOI: 10.1108/BPMJ-JUN-2012-0064

access: closed

type: Journal Article

metadata version: 2020-06-18

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Mayara Segatto, Silvia Inês Dallavalle de Pádua, Dante Pinheiro Martinelli:
Business process management: a systemic approach? Bus. Process. Manag. J. 19(4): 698-714 (2013)

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