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"A model for determining the value of patient satisfaction in healthcare."

Jan M. Myszewski, Madhav N. Sinha (2020)

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DOI: 10.1108/BPMJ-03-2019-0123

access: closed

type: Journal Article

metadata version: 2020-08-06

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  dblp key:
  - journals/bpmj/MyszewskiS20
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  - https://dblp.org/rec/journals/bpmj/MyszewskiS20
Jan M. Myszewski, Madhav N. Sinha:
A model for determining the value of patient satisfaction in healthcare. Bus. Process. Manag. J. 26(3): 798-815 (2020)

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