"Identification and quantification of influent factors in perceived quality ..."

Liziane Silva Menezes et al. (2016)

> Home

Details and statistics

DOI: 10.1108/BPMJ-07-2015-0100

access: closed

type: Journal Article

metadata version: 2022-10-02

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/bpmj/MenezesSLBP16
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/bpmj/MenezesSLBP16
Liziane Silva Menezes, Miguel Afonso Sellitto, Tatiane Pereira Librelato, Miriam Borchardt, Giancarlo Medeiros Pereira:
Identification and quantification of influent factors in perceived quality of the e-service provided by a university. Bus. Process. Manag. J. 22(3): 438-457 (2016)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.