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"Business process improvement of credit card department: case study of a ..."

Samsul Islam, M. Daud Ahmed (2012)

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DOI: 10.1108/14637151211225207

access: closed

type: Journal Article

metadata version: 2020-06-18

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Samsul Islam, M. Daud Ahmed:
Business process improvement of credit card department: case study of a multinational bank. Bus. Process. Manag. J. 18(2): 284-303 (2012)

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