"Investigating process management in firms with quality systems: a ..."

Jon Iden (2012)

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DOI: 10.1108/14637151211215037

access: closed

type: Journal Article

metadata version: 2020-06-18

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Jon Iden:
Investigating process management in firms with quality systems: a multi-case study. Bus. Process. Manag. J. 18(1): 104-121 (2012)

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