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"Uptake and success factors of Six Sigma in the financial services industry."

Diana Heckl, Jürgen Moormann, Michael Rosemann (2010)

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DOI: 10.1108/14637151011049449

access: closed

type: Journal Article

metadata version: 2020-10-26

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  - journals/bpmj/HecklMR10
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  - https://dblp.org/rec/journals/bpmj/HecklMR10
Diana Heckl, Jürgen Moormann, Michael Rosemann:
Uptake and success factors of Six Sigma in the financial services industry. Bus. Process. Manag. J. 16(3): 436-472 (2010)

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