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"Excellence models as complex management systems: An examination of the ..."

Rick L. Edgeman (2018)

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DOI: 10.1108/BPMJ-02-2018-0049

access: closed

type: Journal Article

metadata version: 2020-06-18

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Rick L. Edgeman:
Excellence models as complex management systems: An examination of the Shingo operational excellence model. Bus. Process. Manag. J. 24(6): 1321-1338 (2018)

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