"Case study analysis of Six Sigma implementation in service organisations."

Ayon Chakraborty, Kay-Chuan Tan (2012)

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DOI: 10.1108/14637151211283384

access: closed

type: Journal Article

metadata version: 2020-06-18

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Ayon Chakraborty, Kay-Chuan Tan:
Case study analysis of Six Sigma implementation in service organisations. Bus. Process. Manag. J. 18(6): 992-1019 (2012)

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