BibTeX record journals/behaviourIT/WilkieMJL07

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@article{DBLP:journals/behaviourIT/WilkieMJL07,
  author    = {Jenny Wilkie and
               Fergus R. McInnes and
               Mervyn A. Jack and
               Peter J. Littlewood},
  title     = {Hidden menu options in automated human - computer telephone dialogues:
               dissonance in the user's mental model},
  journal   = {Behav. Inf. Technol.},
  volume    = {26},
  number    = {6},
  pages     = {517--534},
  year      = {2007},
  url       = {https://doi.org/10.1080/01449290600717783},
  doi       = {10.1080/01449290600717783},
  timestamp = {Thu, 12 Mar 2020 17:19:00 +0100},
  biburl    = {https://dblp.org/rec/journals/behaviourIT/WilkieMJL07.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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