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"Exploring the Dimensionality of Service Quality: an Application of TOPSIS ..."

Manabendra N. Pal, Koushiki Choudhury (2009)

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DOI: 10.1142/S0217595909002110

access: closed

type: Journal Article

metadata version: 2020-05-12

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Manabendra N. Pal, Koushiki Choudhury:
Exploring the Dimensionality of Service Quality: an Application of TOPSIS in the Indian Banking Industry. Asia Pac. J. Oper. Res. 26(1): 115-133 (2009)

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