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"Perceived customer journey innovativeness and customer satisfaction: a ..."

Tan Vo Thanh et al. (2024)

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DOI: 10.1007/S10479-022-05079-3

access: closed

type: Journal Article

metadata version: 2024-03-16

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  dblp key:
  - journals/anor/ThanhZTHS24
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  - https://dblp.org/rec/journals/anor/ThanhZTHS24
Tan Vo Thanh, Mustafeed Zaman, Trung Dam-Huy Thai, Md Rajibul Hasan, Dagnachew Leta Senbeto:
Perceived customer journey innovativeness and customer satisfaction: a mixed-method approach. Ann. Oper. Res. 333(2): 1019-1044 (2024)

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