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"Benchmarking with quality-adjusted DEA (Q-DEA) to seek lower-cost ..."

H. David Sherman, Joe Zhu (2006)

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DOI: 10.1007/S10479-006-0037-4

access: closed

type: Journal Article

metadata version: 2020-08-13

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H. David Sherman, Joe Zhu:
Benchmarking with quality-adjusted DEA (Q-DEA) to seek lower-cost high-quality service: Evidence from a U.S.bank application. Ann. Oper. Res. 145(1): 301-319 (2006)

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