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"Interactive app-based services: Recovery evaluations and the mediating ..."

Radhakrishna Bhimavarapu et al. (2021)

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DOI: 10.3127/AJIS.V25I0.3199

access: closed

type: Journal Article

metadata version: 2023-09-30

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Radhakrishna Bhimavarapu, Pankaj Kumar Mohanty, Anitha Acharya, Manish Gupta:
Interactive app-based services: Recovery evaluations and the mediating role of satisfaction in the relationship between customer-brand engagement and electronic word of mouth. Australas. J. Inf. Syst. 25 (2021)

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