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"Influence of the Contact Center Systems Development on Key Performance ..."

Miroslaw Plaza, Lukasz Pawlik (2021)

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DOI: 10.1109/ACCESS.2021.3066801

access: open

type: Journal Article

metadata version: 2021-04-07

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Miroslaw Plaza, Lukasz Pawlik:
Influence of the Contact Center Systems Development on Key Performance Indicators. IEEE Access 9: 44580-44591 (2021)

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