"System Design for a Data-Driven and Explainable Customer Sentiment Monitor ..."

An Nguyen et al. (2021)

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DOI: 10.1109/ACCESS.2021.3106791

access: open

type: Journal Article

metadata version: 2023-09-30

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An Nguyen, Stefan Foerstel, Thomas Kittler, Andrey Kurzyukov, Leo Schwinn, Dario Zanca, Tobias Hipp, Da Jun Sun, Michael Schrapp, Eva Rothgang, Björn M. Eskofier:
System Design for a Data-Driven and Explainable Customer Sentiment Monitor Using IoT and Enterprise Data. IEEE Access 9: 117140-117152 (2021)

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