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"The Use of Chatbots in Digital Business Transformation: A Systematic ..."

Andrej Miklosik, Nina Evans, Athar Mahmood Ahmed Qureshi (2021)

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DOI: 10.1109/ACCESS.2021.3100885

access: open

type: Journal Article

metadata version: 2021-08-12

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  - journals/access/MiklosikEQ21
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  - https://dblp.org/rec/journals/access/MiklosikEQ21
Andrej Miklosik, Nina Evans, Athar Mahmood Ahmed Qureshi:
The Use of Chatbots in Digital Business Transformation: A Systematic Literature Review. IEEE Access 9: 106530-106539 (2021)

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