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"Agent scheduling in a multiskill call center."

Name: dblp XML data dump
Creator: Schloss Dagstuhl - Leibniz Center for Informatics
Published: 1993
License: https://creativecommons.org/publicdomain/zero/1.0/
Keywords: dblp, XML, computer science, scholarly publications, metadata

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Ornella Pisacane (2009)

Trier

Dagstuhl

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DOI: 10.1007/S10288-008-0078-4

access: closed

type: Journal Article

metadata version: 2017-06-05

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Ornella Pisacane:
Agent scheduling in a multiskill call center. 4OR 7(2): 199-202 (2009)

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last updated on 2017-06-05 12:37 CEST by the dblp team

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