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"Applying an ontology approach to IT service management for business-IT ..."
María-Cruz Valiente, Elena García-Barriocanal, Miguel-Ángel Sicilia (2012)
- María-Cruz Valiente, Elena García-Barriocanal, Miguel-Ángel Sicilia:
Applying an ontology approach to IT service management for business-IT integration. Knowl. Based Syst. 28: 76-87 (2012)
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