"Logistics Quality Management-The Key to Customer Satisfaction."

David R. Jones (1986)

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DOI: 10.1109/JSAC.1986.1146439

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type: Journal Article

metadata version: 2020-04-02

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David R. Jones:
Logistics Quality Management-The Key to Customer Satisfaction. IEEE J. Sel. Areas Commun. 4(7): 1062-1067 (1986)

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