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"Effective organisational change to achieve successful ITIL implementation."

Malcolm Blumberg et al. (2019)

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DOI: 10.1108/JEIM-06-2018-0117

access: closed

type: Journal Article

metadata version: 2020-10-26

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Malcolm Blumberg, Aileen Cater-Steel, Mohammad Mehdi Rajaeian, Jeffrey Soar:
Effective organisational change to achieve successful ITIL implementation. J. Enterp. Inf. Manag. 32(3): 496-516 (2019)

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