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"How Client Capabilities, Vendor Configuration, and Location Impact BPO ..."

Jonathan Whitaker, Sanjeev Kumar, Mayuram S. Krishnan (2018)

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DOI: 10.1080/08874417.2016.1220241

access: closed

type: Journal Article

metadata version: 2020-04-16

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Jonathan Whitaker, Sanjeev Kumar, Mayuram S. Krishnan:
How Client Capabilities, Vendor Configuration, and Location Impact BPO Outcomes. J. Comput. Inf. Syst. 58(2): 180-191 (2018)

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