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"An Ontology-Based and Model-Driven Approach for Designing IT Service ..."

María-Cruz Valiente, Cristina Vicente-Chicote, Daniel Rodríguez (2011)

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DOI: 10.4018/JSSMET.2011040104

access: closed

type: Journal Article

metadata version: 2021-11-10

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María-Cruz Valiente, Cristina Vicente-Chicote, Daniel Rodríguez:
An Ontology-Based and Model-Driven Approach for Designing IT Service Management Systems. Int. J. Serv. Sci. Manag. Eng. Technol. 2(2): 65-81 (2011)

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