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"The Effect of First Impressions of an E-Commerce Chatbot's Personality and ..."

Sasha Volodin, Sara Moussawi (2020)

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DOI: 10.1145/3378539.3393848

access: closed

type: Conference or Workshop Paper

metadata version: 2020-06-10

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  dblp key:
  - conf/sigcpr/VolodinM20
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Sasha Volodin, Sara Moussawi:
The Effect of First Impressions of an E-Commerce Chatbot's Personality and Abilities on Expectations for the User Experience. SIGMIS-CPR 2020: 60

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