"Performance Measurement Of IT Service Management: A Case Study Of An ..."

Francis Gacenga, Aileen Cater-Steel (2011)

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type: Conference or Workshop Paper

metadata version: 2012-02-28

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Francis Gacenga, Aileen Cater-Steel:
Performance Measurement Of IT Service Management: A Case Study Of An Australian University (Research In Progress). PACIS 2011: 63

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