"Towards a Service Delivery Based on Customer eXperience Ontology: Shift ..."

Khalil ur Rehman Laghari, Imen Grida Ben Yahia, Noël Crespi (2010)

Details and statistics

DOI: 10.1007/978-3-642-16836-9_5

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-25

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