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"Mining customer care dialogs for "daily news"."
Shona Douglas et al. (2004)
- Shona Douglas, Deepak Agarwal, Tirso Alonso, Robert M. Bell, Mazin G. Rahim, Deborah F. Swayne, Chris Volinsky:
Mining customer care dialogs for "daily news". INTERSPEECH 2004: 225-228
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