"Traditional Learning Vs. e-LEARNING - Some Results from Training Call ..."

Mark Miley, James A. Redmond, Colm Moore (2008)

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type: Conference or Workshop Paper

metadata version: 2008-08-13

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Mark Miley, James A. Redmond, Colm Moore:
Traditional Learning Vs. e-LEARNING - Some Results from Training Call Centre Personnel. ICEIS (5) 2008: 299-307

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