"Initial Experiments on the Effectiveness of Telephone Access to Government ..."

Laurens Cloete, Etienne Barnard, Hina Patel (2004)

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DOI: 10.1007/978-3-540-30078-6_103

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-22

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Laurens Cloete, Etienne Barnard, Hina Patel:
Initial Experiments on the Effectiveness of Telephone Access to Government Services. EGOV 2004: 564-565

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