"A Study on a Formal Ontology Model: Constructing a Customer Ontology in a ..."

Hongwei Wang, Fu Jiang, Jiachun Wu (2003)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2012-01-09

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Hongwei Wang, Fu Jiang, Jiachun Wu:
A Study on a Formal Ontology Model: Constructing a Customer Ontology in a CRM Context. AMCIS 2003: 149

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