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"A Framework for Model-Based Continuous Improvement of Global IT Service ..."

Abhijit Bose, Aliza Heching, Sambit Sahu (2008)

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DOI: 10.1109/SCC.2008.160

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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  dblp key:
  - conf/IEEEscc/BoseHS08
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  persistent URL:
  - https://dblp.org/rec/conf/IEEEscc/BoseHS08
Abhijit Bose, Aliza Heching, Sambit Sahu:
A Framework for Model-Based Continuous Improvement of Global IT Service Delivery Operations. IEEE SCC (2) 2008: 197-204

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