"Customer relations management: service operations: simulation's role in ..."

Suna Hafizogullari, Gloria Bender, Cenk Tunasar (2003)

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DOI: 10.1109/WSC.2003.1261640

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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Suna Hafizogullari, Gloria Bender, Cenk Tunasar:
Customer relations management: service operations: simulation's role in baggage screening at the airports: a case study. WSC 2003: 1833-1837

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