"Absenteeism Prediction in Call Center Using Machine Learning Algorithms."

Evandro Lopes de Oliveira et al. (2019)

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DOI: 10.1007/978-3-030-16181-1_90

access: closed

type: Conference or Workshop Paper

metadata version: 2021-03-29

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Evandro Lopes de Oliveira, José M. Torres, Rui S. Moreira, Rafael Alexandre França de Lima:
Absenteeism Prediction in Call Center Using Machine Learning Algorithms. WorldCIST (1) 2019: 958-968

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