"Die Integration des Kunden in Geschäftsprozesse - ein ..."

Julia Heidemann, Nora Kamprath, Anna-Luisa Müller (2011)

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type: Conference or Workshop Paper

metadata version: 2012-02-27

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Julia Heidemann, Nora Kamprath, Anna-Luisa Müller:
Die Integration des Kunden in Geschäftsprozesse - ein ökonomisches Modell und dessen Anwendung am Beispiel eines Versicherungsunternehmens. Wirtschaftsinformatik 2011: 107

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