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"IT Service Management: A Typological Classification of Policies for ..."
Veerendra Kumar Rai, Ashish Kumar Jha, Abhinay Puvvala (2015)
- Veerendra Kumar Rai, Ashish Kumar Jha

, Abhinay Puvvala
:
IT Service Management: A Typological Classification of Policies for Governance. CBI (1) 2015: 224-231

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