"Understanding Determinants of Complaint Intentions in Online Shopping - ..."

Ing-Long Wu, Chi-Ying Huang, Chu-Ying Fu (2011)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2011-08-26

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Ing-Long Wu, Chi-Ying Huang, Chu-Ying Fu:
Understanding Determinants of Complaint Intentions in Online Shopping - The Perspectives of Justice and Technology. WEBIST 2011: 473-479

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