Stop the war!

Остановите войну!

for scientists:

default search action

combined dblp search
author search
venue search
publication search

ask others

"Social Media Analytics in Customer Service: A Literature Overview - An ..."

Volker Stich, Roman Emonts-Holley, Roman Senderek (2015)

> Home

Details and statistics

DOI: 10.5220/0005413003350344

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-21

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - conf/webist/StichES15
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/conf/webist/StichES15
Volker Stich, Roman Emonts-Holley, Roman Senderek:
Social Media Analytics in Customer Service: A Literature Overview - An Overview of Literature and Metrics Regarding Social Media Analysis in Customer Service. WEBIST 2015: 335-344

a service of

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.