BibTeX record conf/webist/AnisimovGR07

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@inproceedings{DBLP:conf/webist/AnisimovGR07,
  author    = {Nikolay A. Anisimov and
               Brian Galvin and
               Herbert Ristock},
  editor    = {Joaquim Filipe and
               Jos{\'{e}} Cordeiro and
               Bruno Encarna{\c{c}}{\~{a}}o and
               Vitor Pedrosa},
  title     = {Xml based Framework for Contact Center Applications},
  booktitle = {{WEBIST} 2007 - Proceedings of the Third International Conference
               on Web Information Systems and Technologies, Volume IT, Barcelona,
               Spain, March 3-6, 2007},
  pages     = {443--450},
  publisher = {{INSTICC} Press},
  year      = {2007},
  timestamp = {Fri, 26 Oct 2012 18:23:15 +0200},
  biburl    = {https://dblp.org/rec/conf/webist/AnisimovGR07.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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