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"Organizational Performance Measures for Business Process Management: A ..."
Vesna Bosilj-Vuksic et al. (2008)
- Vesna Bosilj-Vuksic
, Ljubica Milanovic
, Rok Skrinjar, Mojca Indihar Stemberger:
Organizational Performance Measures for Business Process Management: A Performance Measurement Guideline. UKSim 2008: 94-99
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